Business ProfileforDelta Mechanical Inc

On 21Jan2024 I went to HomeDepot to buy a hot water heaterI called the ***** number listed in their store for installation and the phone call went to Delta Mechanical, between 1-2 pm MST, the individual I spoke with regarding the Hot Water heater informed me what water heater I was interested in purchasing, I told him I wanted to purchase the ************************************************************************************ a price of $1911he informed me that he had an install availability date for 22Jan2024 between **** pm or 2-4 pm. I informed the member that I would take the **** pm timeframeHe had my phone number and email addressHe informed me that my credit card would not be charged until after the installation was completed and that I would get called 30 minutes before the installation team would arriveOn 22Jan2024, at 3:15 pm, I called the ********** phone line, ************* for Water Heater installation and it took me to their audio response line, then to Delta Mechanical, after 3 attempts to speak with someone regarding my install, I was put on hold several times then dropped from the calls twice, I finally asked to speak with a supervisor named ****. I explained the above situation and was informed there was nothing he could do to get a water heater installed for this afternoon for a zip code of *****. I took the day off for this install and Delta offered to schedule me the next day, but I couldnt be available the next daythey cost me $468, my days pay, for poor customer service. **** was no help.