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BBB Business Review

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BBB Accredited Business since

Delta Mechanical, Inc.

Phone: (480) 898-0007 Fax: (480) 898-0005 6056 E Baseline Rd Ste 155, Mesa, AZ 85206 http://www.deltamechanical.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Plumbing, HVAC and repipe services


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Delta Mechanical, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Delta Mechanical, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 34 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

34 complaints closed with BBB in last 3 years | 18 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 3
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 26
Total Closed Complaints 34

Customer Reviews Summary Read customer reviews

15 Customer Reviews on Delta Mechanical, Inc.
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 9
Total Customer Reviews 15

Additional Information

BBB file opened: April 19, 1999 Business started: 05/01/1980 in AZ Business started locally: 05/01/1980 Business incorporated 08/11/1995 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
http://www.azroc.gov
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity

Corporation

Business Management
Mr. Marty Coppo, Vice President of Operations Mr. Todor Kitchukov, President Mr. Randy Smith, Manager
Contact Information
Principal: Mr. Marty Coppo, Vice President of Operations
Principal: Mr. Todor Kitchukov, President
Business Category

Plumbers Heating & Air Conditioning Evaporative Coolers - Sales & Service

Products & Services

Delta Mechanical, Inc. sells the following brand(s): Lennox, Rheem, Rinnai, Trane

Delta Mechanical, Inc. offers the following product(s): Air Conditioners, Furnace, Water Heaters

Method(s) of Payment
Visa, Mastercard, American Express, Discover, check        
Industry Tips
AC Maintenance Contract or No Maintenance Contract?

Customer Review Rating plus BBB Rating Summary

Delta Mechanical, Inc. has received 4.64 out of 5 stars based on 15 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.