BBB Business Review

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This business is not BBB accredited.

Paradise Medspa & Wellness

Phone: (602) 266-8144 2060 W Whispering Wind Dr Ste 170, Phoenix, AZ 85085

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business and medical facility offers wellness services including: hormone therapy, laser skin care, botox/dermal fillers, body contouring and weight management.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Paradise Medspa & Wellness include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Paradise Medspa & Wellness
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 07, 2008 Business started: 05/14/2007 in AZ Business started locally: 05/14/2007 Business incorporated 06/26/2007 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Board of Osteopathic Examiners Board
9535 E. Doubletree Ranch Road, Scottsdale AZ 85258
Phone Number: (480) 657-7703
Fax Number: (480) 657-7715

Arizona Board Of Medical Examiners
9545 E. Doubletree Ranch Road, Scottsdale AZ 85258
Phone Number: (480) 551-2700
Fax Number: (480) 551-2828

Arizona Board of Cosmetology
1721 E. Broadway Road, Tempe AZ 85282
Phone Number: (480) 784-4539
Fax Number: (480) 784-4962

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Janet Fales, Office Manager & Patient Care Coordinator
Contact Information
Customer Contact: Ms. Janet Fales, Office Manager & Patient Care Coordinator
Business Category

Physicians & Surgeons - Medical-M.D. Physicians & Surgeons - Osteopathic-D.O. Physicians & Surgeons - Weight Reduction Skin Care Weight Control Services Health & Medical - General Cosmetic Sales Day Spas Lasers Physicians & Surgeons - Hormone Replacement Therapy Laser Therapy Hair Removal - Laser & Electrolysis Laser Cosmetic Services Health & Wellness Nutrition Health & Diet Products - Retail Vitamins & Food Supplements Acupuncturists Health & Fitness Program Consultants Nutritionists

Products & Services

Paradise Medspa & Wellness sells the following brand(s): Blinc, Jan Marini Skin Care, Latisse, Revision Skin Care, Skin Medica

Method(s) of Payment
We accept most major credit cards, cash, and Care Credit. We do not accept personal checks.
Refund and Exchange Policy
Due to the nature of our business, we are unable to offer refunds for services rendered. We do, however, offer refunds and/or exchanges on unopened retail products or for those that may have experienced an adverse reaction to one of our products.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.