BBB Business Review

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This business is not BBB accredited.

TrueNorth Photography & Video

Phone: (602) 577-7795 Fax: (480) 598-2106 781 S. Kenneth Place, Chandler, AZ 85226 http://www.truenorthphotovideo.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers Portrait Photography Services including Families, Headshots, Seniors, Pets, Dance, Special Events and Sports. They also offer Full Service Video Production Services for Corporate, Weddings, Anniversaries & Special Events, Web Videos, Dance Performances and Birthday Parties.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for TrueNorth Photography & Video include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on TrueNorth Photography & Video
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: September 13, 2012 Business started: 05/03/2011 in AZ Business incorporated 05/03/2011 in AZ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jeffrey N. Wilson, Member Ms. Miriam Wilson, Member
Contact Information
Principal: Mr. Jeffrey N. Wilson, Member
Business Category

Photographers Photographers - Sports Videographers - Wedding Photographers - Portrait Video Production Services Photographers - Pet Videographers

Alternate Business Names
TrueNorth Photogrphy & Video, LLC

Customer Review Rating plus BBB Rating Summary

TrueNorth Photography & Video has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.