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This business is not BBB accredited.Additional Locations
Phone: (623) 388-5000 Fax: (623) 388-9594 P.O. Box 234, Whittman, AZ 85361
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This company breeds German Shepherd's for families, law enforcement and companion security.
This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Alpine Safety K9 International include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Maricopa Enviromental Service Department
301 West Jefferson Street, Phoenix AZ 85003
Phone Number: (602) 506-3011
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Zdenek Blabla, Member Ms. Debra Erlinger, Manager
Pet Training Pet Services Animal Breeders Dog Breeders Pet Grooming
Alternate Business NamesAlpine K9, LLC
THIS LOCATION IS NOT BBB ACCREDITED
29416 N. 161st Avenue
Surprise , AZ 85387 (623) 388-5000 Directions
THIS LOCATION IS NOT BBB ACCREDITED
P.O. Box 234
Whittman, AZ 85361
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
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|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Read Complaint Details
Complaint: I wired Alpine k-9 $2,000 on 12/09/2014 as a deposit for a German Shepherd dog. I wired another $9600 on 12/18/2014 which was a total of $10,000 for the dog and $1600 for shipping. I received the dog on approximately 1/05/2015. I've contacted the owner of Alpine k-9 numerous times because I still have not received the pedigree papers and score book transferring ownership over to me. It has been nearly 4 months and I still don't have the papers transferring ownership over to me. I was told by him to email to him any questions that I may have regarding this, but he doesn't respond to my emails. (It's like purchasing a car without a title). Without the papers the dog is of no use to me as I am a breeder of German Shepherds and without the papers I can't breed the dog. I would either like the papers or I can ship the dog back to Alpine k-9 and they can refund my money. I had originally contacted this company because as I am a member of the Better Business Bureau of New Jersey, and I saw on their home page they had the Better Bureau Emblem. I spoke to the BBB, NJ who told me that I should contact you
Desired Settlement: I just want the pedigree papers and score book transferring ownership to me or I can ship the dog back to Alpine K-9 and they can refund my money
Business Response: The paperwork is processed in Czech republic and that takes time. I have told this to Mr ******* many times and there is absolutely nothing I could do about it it is a matter of the registry in Czech. . FYIthe paperwork arrived today via UPS.It will be copied and send to Mr ******* in near future via registered mail.
Better Business Bureau: