Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers sale and installation of pet doors. Potential customers may wish to use a licensed contractor if labor and materials are to exceed $749.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hale Pet Door meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hale Pet Door include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hale Pet Door
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 01, 1989 Business started: 03/01/1986 in AZ Business started locally: 03/01/1986
Type of Entity


Business Management
Mr. Seymour B. Hale Jr., Owner HSPD MANUFACTURING, INC.
Contact Information
Principal: Mr. Seymour B. Hale Jr., Owner HSPD MANUFACTURING, INC.
Customer Contact: Ms. Tondi Zwieg, Manager
Related Businesses
Desert Star Pet Doors All About Pet Doors
Business Category

Pet Supplies & Foods - Retail Home Accessories

Products & Services

Hale Pet Door sells the following brand(s): Hale Pet Door

Hale Pet Door offers the following product(s): Dog Door Security Barriers, Door Dog Doors, In-Glass Dog Doors, Panel or Insert Dog Doors, Pet Ramps, Wall Dog Doors, Window Dog Doors

Method(s) of Payment
Checks, Visa, Mastercard, American Express, Discover
Refund and Exchange Policy
Unused, uninstalled standard pet doors may be returned for full credit (less shipping if applicable) within 30 days. Unused, uninstalled custom products may be returned for 50% credit on another Hale Pet Door product.
Alternate Business Names
Hale Security Pet Door HSPD Manufacturing

Additional Locations

  • 5644 N. 53rd Avenue

    Glendale, AZ 85301


    613 Main Street
    (National Office)

    Canon City, CO 81212


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.