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BBB Business Review

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BBB Accredited Business since

H & H Pet Services

Phone: (602) 524-3565 Fax: (888) 526-9206 43311 N. Ironwood Road, San Tan Valley, AZ 85140 http://www.hhpetservices.net View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers pet sitting and boarding services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that H & H Pet Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for H & H Pet Services include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

5 Customer Reviews on H & H Pet Services
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 5

Additional Information

BBB file opened: December 17, 2009 Business started: 04/26/2007 in AZ Business incorporated 06/12/2008 in AZ
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Heather Clark, Member
Contact Information
Principal: Ms. Heather Clark, Member
Business Category

Pet Sitting Services Pet Services Pet Boarding - Dogs Pet Boarding & Kennels

Products & Services

H & H Pet Services offers the following product(s): Dog accessories

Method(s) of Payment
Cash, check, credit cards, Paypal
Refund and Exchange Policy
There are no refunds, even if you return early to pick up your pet. Boarding cancellations made without a 48 hour notice will result in a 25% cancellation fee based on total fee quoted to you. We are a small boarding facility and when you make a reservation a spot is held just for your pet(s).
Alternate Business Names
H & H Pet Services, LLC

Customer Review Rating plus BBB Rating Summary

H & H Pet Services has received 5 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.