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BBB Accredited Business since

Hug N Pups Pet Grooming Salon & Dog Training

Phone: (602) 795-4950 Fax: (602) 795-4905 1609 E. Bell Road #B9, Phoenix, AZ 85022 http://www.hugnpups.com View Additional Web Addresses


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Description

This company offers dog and cat pet grooming: Dog Training: Dog and Cat Food: Natural products for coat and skin:  Oral cleaning gel:  Dog and cat supplements.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hug N Pups Pet Grooming Salon & Dog Training meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hug N Pups Pet Grooming Salon & Dog Training include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Hug N Pups Pet Grooming Salon & Dog Training
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 4

Additional Information

BBB file opened: October 02, 2008 Business started: 08/01/2002 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Maricopa Enviromental Service Department
1645 E. Roosevelt Street, Phoenix AZ 8500885006
http://www.maricopa.gov/envwebapp/type_search.aspx

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Linda L. Den Beste, Member
Contact Information
Principal: Ms. Linda L. Den Beste, Member
Business Category

Pet Grooming Pet Training Pet Supplies & Foods - Retail Pet Services

Products & Services

Hug N Pups Pet Grooming Salon & Dog Training sells the following brand(s): Life's Abundance, Natural Paws, Nu Vet Plus, Plaq Clnz

Hug N Pups Pet Grooming Salon & Dog Training offers the following product(s): Dog and Cat Food, Dog and Cat Supplements, Natural Products for skin and coat, Oral cleaning gel

Method(s) of Payment
All Major Credit Cards

Cash
Alternate Business Names
Mariposa Bello, LLC

Customer Review Rating plus BBB Rating Summary

Hug N Pups Pet Grooming Salon & Dog Training has received 4.7 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.