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BBB Business Review

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Description

Bed Bug Treatment Specialists. Bed bug heat treatment provider, kills all bed bugs and eggs in less than twelve hours. We offer free inspection to verify bed bugs, determine level of infestation, and provide accurate pricing for the specific bed bug situation. Emergency service available.  


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Arizona Heat Pest Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Arizona Heat Pest Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

92 Customer Reviews on Arizona Heat Pest Services
Customer Experience Total Customer Reviews
Positive Experience 91
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 92

Additional Information

BBB file opened: January 15, 2013 Business started: 03/11/2011 in AZ Business incorporated 03/11/2011 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona State Office of Pest Management
1688 W. Adams Street, Phoenix AZ 85007-5514
http://www.sb.state.az.us/
Phone Number: (602) 255-3664
Fax Number: (602) 542-0466

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Sterling D. Miller, Manager
Contact Information
Principal: Mr. Sterling D. Miller, Manager
Business Category

Pest Control Services Pest Control Supplies & Equipment Insecticides Bed Bug Removal

Products & Services

Arizona Heat Pest Services sells the following brand(s): Mattress Safe

Arizona Heat Pest Services offers the following product(s): Bed Bug Treatment, Bed Bug Treatment, Bed Bug Treatment

Hours of Operation
M: 6:00 AM - 9:00 PM
T: 6:00 AM - 9:00 PM
W: 6:00 AM - 9:00 PM
Th: 6:00 AM - 9:00 PM
F: 6:00 AM - 9:00 PM
S: 6:00 AM - 9:00 PM
Su: 6:00 AM - 9:00 PM
Method(s) of Payment
Cash
Check
Visa
Master Card
Discover
American Express
Refund and Exchange Policy

Bed bug heat treatment is guaranteed to kill all bed bugs and eggs.  
1-3 Year warranty included with whole house heat treatment.

Our warranty covers you in the event of bed bug "re-infestation". If the bed bugs are re-introduced into the home after treatment, then we will treat the home for free if within warranty period.

Warranty is transferrable and renewable.

Service Area
Servicing all of Arizona
Alternate Business Names
American Services Unlimited, LLC

Customer Review Rating plus BBB Rating Summary

Arizona Heat Pest Services has received 4.99 out of 5 stars based on 92 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.