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BBB Accredited Business since

Always Professional In Moving, Inc.

Additional Locations

Phone: (480) 633-5555 Fax: (480) 633-5557 1730 W. Sunrise Blvd. #103-B, Gilbert, AZ 85233 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company provides residential and commercial moving, packing, storage, and crating services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Always Professional In Moving, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Always Professional In Moving, Inc. include:

  • Length of time business has been operating
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

11 Customer Reviews on Always Professional In Moving, Inc.
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 11

Additional Information

BBB file opened: February 18, 2009 Business started: 02/02/2009 in AZ Business started locally: 09/22/2012 Business incorporated 02/02/2009 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity


Business Management
Ms. Bernadette Lavigne, Director Mr. Raymond Lavigne, Manager
Contact Information
Principal: Ms. Bernadette Lavigne, Director
Business Category

Movers Moving Services - Labor & Materials Moving Supplies Packing & Crating Service Packaging Materials Movers - Office House & Building Movers Packaging Service Delivery Service

Products & Services

Always Professional In Moving, Inc. sells the following brand(s): Moving and Storage , Moving and Storage , Moving, Packing, Crating and Storage

Always Professional In Moving, Inc. offers the following product(s): Boxes, Boxes, Boxes

Refund and Exchange Policy
A $100.00 deposit is required to lock in your move date. If you cancel at any time your deposit is non refundable. If your date changes we will honor your deposit if changes are within 2 week period of move, last minute changes will result in loss of deposit. New deposit will be required to secure new date. 
Industry Tips

Customer Review Rating plus BBB Rating Summary

Always Professional In Moving, Inc. has received 4.17 out of 5 stars based on 11 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.