BBB Business Review
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BBB Accredited Business since
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This company is a mortgage banker offering residential & commercial mortgages and financial services.
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A BBB Accredited Business since
BBB has determined that Alliance Home Loans meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Alliance Home Loans include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 6 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||53|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Mortgage Bankers Association
1919 Pennsylvania Avenue NW, Washington DC 20006-3438
Phone Number: (202) 557-2785
Fax Number: (202) 721-0194
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. John Richter, CEO Ms. Jamie Korus, President Anne Williams, Outbound Sales Manager
Mortgage Bankers Consumer Finance & Loan Companies Financial Services
Products & Services
Alliance Home Loans offers the following product(s): Mortgage Loans
Hours of Operation
|M||:||9:00 AM - 5:00 PM|
|T||:||9:00 AM - 5:00 PM|
|W||:||9:00 AM - 5:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 5:00 PM|
Method(s) of PaymentPayment for the closing and funding of a loan require certified checks or cashier's checks.
Refund and Exchange PolicyDue to the nature of our business, we are unable to provide refunds or exchanges.
Alternate Business NamesAlliance Financial Resources, LLC
Industry TipsReverse Mortgage: What to Know
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview