BBB Business Review

BBB Accredited Business since

Independent Medical, LLC

Phone: (480) 704-3807 3260 N Hayden Rd Ste 210, Scottsdale, AZ 85251 View Additional Web Addresses


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This company offers medical supplies, wheel chair parts, accessories, wound care, urologicals and medical equipment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Independent Medical, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Independent Medical, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Independent Medical, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 21, 2013 Business started: 04/12/2011 in AZ Business incorporated: 04/12/2011 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department of Environmental Health
4605 E. Elwood Street #402, Phoenix AZ 85040
Phone Number: 602.364.3118
Fax Number: 602.364.3146

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Mike Benge, President
Contact Information
Principal: Mr. Mike Benge, President
Business Category

Medical Equipment & Supplies Wheel Chairs First Aid Supplies Hospital & Medical Equipment & Supplies

Products & Services

Independent Medical, LLC sells the following brand(s): A&D Medical, A+ Products, Abbott Labs, Active Hands, Activeaid, Adaptive Star, ADI, AgaMatrix, Altimate Medical, AMD Ritmed, American Diagnostic Corporation, American Medical ID, Amsino International, Apex, AquaCreek, Ari-Med, Astra Tech, Attends Healthcare, B. Braun, Bailey Manufacturing, Ballard, Bard Medical, Battle Creek, Bayer HealthCare, BeasyTrans Systems, Inc, Becton Dickinson, Biomedical Life systems, Blokart, Briggs, BSN Medical, Buddy Bike, Cando, Carex, Clarity, Coloplast, Colors, Columbia Medical, Concepts in Confidence, Consumer Reports, Convaid, Convatec, Cook Wound Care, Covidien, Cure Medical, Cybex, Darco, Derma Sciences, Detecto, Dignity, Dynamax, Dynarex, Eagle Health, Empi, Encore, Excelsior Medical, Ferris MFG Corp, First Quality, Frank Mobility, FreeWheel, Fun & Functional, Golden Technologies, Good Sense, Guardian, Gulf South, Handicaps, Inc, Harness Gloves, Hatch, Hausmann Industries, Inc, Healthcraft Products, Healthline, Healthpoint, Hermell, Hollister, Hospira, Hugo, Icon Wheelchairs, IdeaWorks, IntimateRider, Invacare, Invacare Supply Group, Jay Cushions, Jobst, K2 Health Products, Kaye Products, Kenda, Kendall, Kerr Medical, Kimberly Clark Healthcare, Kor, KrankCycle, LifeScan, Mabis DMI, Maddak, Max Mobility, Maxi-Aids, Maxtec, Med Labs, Inc., Medical Technologies of Georgia, Medicath, Medicool, Medline, Merritt, MK Battery, Mobility Transfer Systems, Mölnlycke, Mountain Properties, Norco, nu-Hope Laboratories, Nudrive, Nuprodx, Omron, Ossur, Otto Bock, Posey, Power Systems, Principle Business Ent, Priva, PVI Ramps, Quickie®, Renegade Wheelchairs, Rifton, Rio Mobiliy, RMMTLC, Rochester Medical, Roho Cushions, Round Betty, Rusch Urologicals, Safe N' Simple, Sage Products, SCA Personal Care, Schwalbe, Select Medical, SHOX, SkillBuilders, Smith & Nephew, Snug Seat, Standers Inc, Sunrise Medical, Sure-Grip, Symmetric Designs, Systagenix, Teleflex, Terumo Medical, Three Rivers, TNT Portable, Inc., Top End, Topolino, Tumble Forms, UltiCare, Urocare Products, US Medical & Mobility, Varalite, Wheel Comfort, X-Core, Zigo, 3M

Independent Medical, LLC offers the following product(s): External catheters, Intermittent catheters, Ostomy, Urologcal parts , Urological accessories, Wheelchair accessories, Wheelchair tires , Wound care, Wheelchair parts & tires, Wheelchairs

Method(s) of Payment
Pay by Credit Card, Check, or Money Order. IndeMedical accepts Visa, MasterCard, Discover, and American Express.
Refund and Exchange Policy
We accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase for a full refund and/or product exchange. Fulfillment mistakes that we make resulting in the shipment of incorrect product will be accepted for return 30 days from the date of purchase for a full refund. We accept the return of products that are ordered in error by the customer for a full refund excluding shipping charges.

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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


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What government actions does BBB report on?

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