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BBB Business Review

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BBB Accredited Business since

Anderson Lock & Safe

Phone: (602) 973-0343 Fax: (602) 589-0104 6146 N. 35th Avenue #101, Phoenix, AZ 85017 http://www.andersonlockandsafe.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Anderson Lock and Safe services includes automotive lock and key services; residential lock andkey services; safe sales and services, as well as commercial services.  These services include, but are not limited to keying, changing/replacing locks, opening, installation and combination changes to safes; commercial exit devices; security locks, electronic card readers; and all types of residential locking devices and breaking repairs to locking devices.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Anderson Lock & Safe meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Anderson Lock & Safe include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Anderson Lock & Safe
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: May 16, 1996 Business started: 01/01/1966 in AZ Business started locally: 01/01/1996 Business incorporated 11/21/2003 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
http://www.azroc.gov
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Alan N. Anderson, Member Mr. Scott Anderson, Manager
Contact Information
Principal: Mr. Alan N. Anderson, Member
Principal: Mr. Scott Anderson, Manager
Business Category

Locks & Locksmiths Safes & Vaults - Opening & Repairing Safe & Vault Movers Locksmiths Equipment & Supplies Key Duplication and Cutting Door Closers & Checks - Repairing Key Control Systems Safes & Vaults Door Closers & Checks

Products & Services

Anderson Lock & Safe sells the following brand(s): * ABUS, * AMSEC, * Arrow, * ASSA Security Center, * Baldwin, * Corbin, * Kwikset, * Medeco Security Center, * Norton, * Russwin, * Sargent, * Schlage, * Weiser, * Yale, ABUS, AMSEC, Arrow, ASSA Security Center, Baldwin, Corbin, Finest Products in the Industry, Kwikset, Medeco Security Center, Norton, Russin, Sargent , Schlage, Weiser, Yale

Anderson Lock & Safe offers the following product(s): Card Readers, Commercial Locks, Concealed Panic Bars, Door Closers, Electronic Locks, Exit Devices/Alarms, File Cabinet and Desk Locks, High Security Locks, Keyless Entry Lock Systems, Master Key Systems , Panic Bars and Exit Devices, Push Button Locks, Safes for guns, jewelry, cash, etc: Alls types of residential & commercial locks & locking devices.

Method(s) of Payment
Visa
Mastercard
American Express
Discover
Checks
Cash
Refund and Exchange Policy
90 Day Guarantee On All Parts and Labor
Industry Tips
Locksmiths

Customer Review Rating plus BBB Rating Summary

Anderson Lock & Safe has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.