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BBB Business Review

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Description

This company offers internet shopping services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that My Secret Pantry.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for My Secret Pantry.com include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on My Secret Pantry.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 29, 2008 Business started: 06/01/2005 Business started locally: 06/01/2005 Business incorporated 07/06/2005 in AZ
Type of Entity

Corporation

Business Management
Mr. Kevin Seifert, President Mr. Jeff Martin, Partner
Contact Information
Customer Contact: Mr. Jeff Martin, Partner
Principal: Mr. Kevin Seifert, President
Business Category

Kitchen Accessories Internet Shopping Coffee Brewing Devices Condiments & Sauces Wine Storage Equipment Coffee & Tea Cutlery Gourmet Shops

Products & Services

My Secret Pantry.com sells the following brand(s): Camerons, Chef Rick Taratino Products, Fire & Flavor, Flavor Seal, Kuhn Rikon, Red Monkey Rubs, RSVP

Method(s) of Payment
Visa, MC, AMEX, DISC, CHECK and CASH
Refund and Exchange Policy
We offer a 30 day money back guarantee. If a customer is not satisfied with the product please call us at 480.641.6105 to procure a RMA #, return the item to us and we will refund the purchase price
Alternate Business Names
KMJK Sales, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.