Business ProfileforGoDaddy.com LLC

I am compelled to file a formal complaint against GoDaddy due to their failure to recognize a transaction, consequently leading to financial repercussions that I am currently facing.On February 15, 2024, I attempted to purchase a domain via GoDaddys platform, opting to use Klarna as my payment method. The transaction failed to process successfully on GoDaddys end, yet Klarna initiated charges amounting to a total of $292.66 for a transaction that ostensibly did not exist according to GoDaddy's records. Despite the failed transaction, GoDaddy has neither recognized the transaction nor facilitated any form of refund to Klarna, which would in turn allow for my reimbursement.Upon noticing the charge and the subsequent additional payments demanded by ******, I immediately contacted GoDaddy for clarification and resolution. GoDaddys response was that they had no record of the transaction on their end and advised that the funds should be automatically returned to my bank within 5-7 daysa refund that never materialized. This advice turned out to be inaccurate and misleading, contributing to the financial inconvenience and confusion I am experiencing.Despite evidence, including bank statements and communications with Klarna regarding the payments made for a transaction through GoDaddys platform, GoDaddy has failed to acknowledge their part in the transaction or to facilitate the necessary corrections.The lack of action from GoDaddy has directly resulted in unwarranted financial charges through Klarna, for which I have had to bear the cost without receiving any services or products in return.To resolve this matter satisfactorily, I request the following actions be taken by GoDaddy:Immediate recognition of the failed transaction and a direct collaboration with Klarna to ensure the reversal of all charges made to my account.