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The business provides Internet marketing, search engine optimization, social media management and web site development for ecommerce, online brochure or specialty programming, as well as full service hosting. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that CyberMark International meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for CyberMark International include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on CyberMark International
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 14, 2000 Business started: 01/01/1994 in AZ Business started locally: 01/01/1994 Business incorporated 04/20/2000 in AZ
Type of Entity


Business Management
Mrs. Kimberly A. Judd-Pennie, Chief Customer Officer Mr. John Alpaugh, CEO Ms. Lori Holm, CFO
Contact Information
Principal: Mrs. Kimberly A. Judd-Pennie, Chief Customer Officer
Business Category

Internet Marketing Services Web Design Internet - Web Hosting Advertising Specialties Internet Selling Services Online Social Media/Networking Consultants - Social Media Advertising - Mobile Marketing Software Advertising - Internet Marketing Consultants - Mobile Communication Consultants Computers - Graphics Internet Services Market Research & Analysis Marketing Consultants Marketing Programs & Services Product Development & Marketing Internet Shopping

Products & Services

CyberMark International offers the following product(s): Ecommerce, Press Releases, SEM - Search engine marketing or PPC Pay per click advertising , SEO - Search engine optimization or organic SEO, SMM - Social media management such as Facebook, Twitter, Linked In, Google Plus, Specialty Programming, Strategic Linking, Website Development - Content building

Method(s) of Payment
Visa, MC, AMX, Cash or Check
Alternate Business Names
Alpaugh Enterprises, LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.