Find us on Google+
Text Sizesmallmediumlarge

BBB Accredited Business since


View Additional Phone Numbers 7275 N. Scottsdale Road, Scottsdale, AZ 85253

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers contractor referral, advertising and an internet marketing tool for consumers and contractors to help homeowners find great contractors.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that BuildZoom meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for BuildZoom include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 6
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

14 Customer Reviews on BuildZoom
Customer Experience Total Customer Reviews
Positive Experience 11
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 14

Additional Information

BBB file opened: June 09, 2010 Business started: 07/06/2009 in AZ Business started locally: 06/07/2009 Business incorporated: 02/12/2010 in AZ
Type of Entity


Business Management
Mr. Jiyan Wei, President
Contact Information
Customer Contact: Mr. Jiyan Wei, President
Business Category

Internet Marketing Services Internet Services Marketing Consultants

Products & Services

BuildZoom sells the following brand(s): BuildZoom, We sell the BuildZoom brand.

BuildZoom offers the following product(s): We partner with contractors in the United States to perform home improvement projects., We sell websites and other servers for contractors.

Method(s) of Payment
All major credit cards.
Refund and Exchange Policy
Customer can cancel services at any time.

Customer Review Rating plus BBB Rating Summary

BuildZoom has received 4.87 out of 5 stars based on 14 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.