Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Arizona Dental Insurance Service Inc.

Phone: (602) 938-3131 Fax: (602) 588-3636 5656 W Talavi Blvd, Glendale, AZ 85306 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This is a group dental insurance company.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Arizona Dental Insurance Service Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Arizona Dental Insurance Service Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Arizona Dental Insurance Service Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: February 01, 1979 Business started: 01/01/1972 in AZ Business started locally: 01/01/1972 Business incorporated 12/02/1996 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department of Insurance
2910 N. 44th Street, Ste. 210, Phoenix AZ 85018-0725
Phone Number: (602) 364-2499
Fax Number: (602) 364-2505

Type of Entity


Business Management
Allan Allford, President/CEO Mr. Mark Anderson, CFO Ms. Anne Bishop, Vice President and General Counsel - Chief Compliance Officer Ms. Nadine Meux, Director of HR Ms. Sandra Ermst Perez, Vice President
Contact Information
Principal: Allan Allford, President/CEO
Principal: Mr. Mark Anderson, CFO
Customer Contact: Ms. Anne Bishop, Vice President and General Counsel - Chief Compliance Officer
Customer Contact: Ms. Ashlee Dailey, Member
Business Category

Insurance - Dental Medical or Dental Discount Plans Dental Service Plans

Alternate Business Names
Delta Dental of Arizona Delta Dental Plan of AZ Delta Dental Plan, Inc.

Customer Review Rating plus BBB Rating Summary

Arizona Dental Insurance Service Inc. has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 5656 W Talavi Blvd

    Glendale, AZ 85306 (602) 938-3131


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/7/2015 Billing/Collection Issues
7/23/2013 Problems with Product/Service | Complaint Details Unavailable