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This business is not BBB accredited.

The Advocacy for Consumer Rights

Phone: (888) 320-1599 Fax: (888) 342-2160 2156 Mcculloch Blvd N Ste 7, Lk Havasu Cty, AZ 86403

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for The Advocacy for Consumer Rights include:

  • 1 complaint(s) filed against business that were not resolved

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

3 Customer Reviews on The Advocacy for Consumer Rights
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 2
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: December 19, 2012 Business started: 07/07/2008 in NV Business incorporated 07/07/2008 in NV
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Leighton Ward, Manager
Contact Information
Principal: Mr. Leighton Ward, Manager
Business Category

Information Bureaus

Alternate Business Names
The Advocacy for Consumer Rights, LLC
Additional Information

BBB has received information The Advocacy for Consumer Rights solicits consumers in order to negotiate mortgage terms and requests an upfront-fee for services. However, according to the Federal Trade Commission’s (FTC) Mortgage Assistance Relief Services Rule (MARS), this business practice is prohibited.

BBB contacted The Advocacy for Consumer Rights regarding business practices. The Advocacy for Consumer Rights informed BBB the business does not provide mortgage modification or mortgage rescue services. The business provides grammar fraud services to consumers, while locating and identifying violations of false & misleading statements within lender documents. In addition, the business informed BBB:

•“A consumer can pay TAFCR [The Advocacy for Consumer Rights] an upfront fee to have TAFCR assist in filing the claim.  At any point in time a consumer can request a refund of 100% of the fees they paid TAFCR.  If a consumer requests a refund, TAFCR would then be entitled to the entire amount of the claim once the claim is paid.  A consumer cannot return the services TAFCR has performed so it is only fair that if a client requests a refund they do not also get to keep their claim monies due when they are paid.

•TAFCR [The Advocacy for Consumer Rights] mostly now handles claims on contingency.  In this fee structure the consumer pays no upfront fees. When the claim is paid TAFCR is entitled to a set percentage of the claim.  The percentage is confidential between TAFCR and the consumer.  If the consumer does not agree with the percentage amount then TAFCR does not assist with the filing of the claim.”

 For more details on services The Advocacy for Consumer Rights provides, please visit

To learn more about the Federal Trade Commission’s (FTC) Mortgage Assistance Relief Services Rule (MARS), please see below:

•"It's illegal to charge upfront fees. You can't collect money from a customer unless you deliver – and the customer agrees to – a written offer of mortgage relief from the customer's lender or servicer.

You must clearly and prominently disclose certain information before you sign people up for your services. You must tell them upfront key information about your services, including:
-the total cost,
-that they can stop using your services at any time, 
-that you’re not associated with the government or their lender, and
-that their lender may not agree to change the terms of their mortgage.

If you advise someone not to pay his or her mortgage, you must clearly and prominently disclose the negative consequences that could result. You must warn customers that failure to pay could result in the loss of their home or damage to their credit rating.

Don't advise customers to stop communicating with their lender or servicer. Under the Rule, it's illegal to tell people they shouldn't communicate with their lender or servicer.

You must disclose key information to your customer if you forward an offer of mortgage relief from a lender or servicer. You must give your customer a written notice from the lender or servicer describing all material differences between the terms of the offer and the customer's current loan. You also have to tell your customer that if the lender or servicer's offer isn't acceptable to them, they don't have to pay your fee.

Don't misrepresent your services. Under the Rule, it's illegal to make claims that are false, misleading, or unsubstantiated."

If you feel you may be a victim of fraud or wish to report companies that may be violating the MARS Rule, please contact your state Attorney General and/or the Federal Trade Commission at or on 877-382-4357. 

Customer Review Rating plus BBB Rating Summary

The Advocacy for Consumer Rights has received 4.11 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.