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Find a Location

Dignity Health Yavapai Regional Medical Center has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dignity Health Yavapai Regional Medical Center

      1003 Willow Creek Road Prescott, AZ 86301

    • Dignity Health Yavapai Regional Medical Center

      7700 E. Florentine Road Prescott Valley, AZ 86314

    • Dignity Health Yavapai Regional Medical Center

      YRMC Del E. Webb Outpatient Center, 3262 N. Windsong Drive Prescott Valley, AZ 86314

    Business ProfileforDignity Health Yavapai Regional Medical Center

    Hospital
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This is a hospital with multi-locations.

    Business Details

    This is a multi-location business.

    Find a Location

    Dignity Health Yavapai Regional Medical Center has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dignity Health Yavapai Regional Medical Center

        1003 Willow Creek Road Prescott, AZ 86301

      • Dignity Health Yavapai Regional Medical Center

        7700 E. Florentine Road Prescott Valley, AZ 86314

      • Dignity Health Yavapai Regional Medical Center

        YRMC Del E. Webb Outpatient Center, 3262 N. Windsong Drive Prescott Valley, AZ 86314

      Location of This Business
      1003 Willow Creek Road, Prescott, AZ 86301
      BBB File Opened:
      1/22/1996
      Years in Business:
      82
      Business Started:
      4/1/1942
      Business Started Locally:
      8/26/2008
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Yavapai Community Hospital Association
      • Yavapai Regional Medical Center
      • Yavapai Regional Medical Center - East Campus
      Business Management
      • Mr. Anthony Torres MD, President/CEO
      • Mr. Roger Dubin, Director of Marketing & Communications
      • Ms. Tracey McCollum, Chief Compliance Officer
      • Ms. Cynthia Booth MD, Chief Medical Officer
      • Mr. Jeremy Murdock, Chief Development Officer
      Contact Information

      Principal

      • Mr. Roger Dubin, Director of Marketing & Communications

      Customer Contact

      • Mr. Anthony Torres MD, President/CEO
      • Mr. Roger Dubin, Director of Marketing & Communications
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/29/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I keep receiving 2 bills from **** -Dignity Health for what I believe were physical therapy sessions. The first bill is statement# ********* for *******, and the second bill is statement #********* for *******. I have called the **** billing helpline ************ multiple times for resolution and they tell me my insurance(HMA) has rejected these claims. .My insurance has no record of **** sending them these claims to them. I would like **** to contact my insurance directly and rebill these claims. I also noticed that **** billed these claims for a date range(wrong) instead of the individual sessions(right).
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mineki P

      1 star

      11/22/2023

      My mom had cancer and was admitted to ER for shortness of breath. The doctor said she was having a heart attack then said it was a mistake, she was not having a heart attack. She should have been released after 24 hours but they ended up keeping her as an inpatient for 5 days for "monitoring." As a result she missed the cancer tests ordered by her oncologist consisting of a mammogram and PET scan. She had been waiting 6 weeks for these tests that would properly diagnose the type of cancer she had and to begin treatment. **** refused to perform these tests even though they have the equipment on premises and said she would have to reschedule, mind you the tests are booked up 6 weeks in advance. She couldn't wait another 6 weeks to get an official cancer diagnosis and begin treatment. She was livid. She was literally dying from cancer but YRMC didn't care or do anything. After her 5 day stay she had muscle weakness and YRMC forced her to go to a skilled nursing facility to rebuild her strength even though she didn't want to go. She caught COVID at the skilled nursing facility and was readmitted to YRMC. During another week long stay at YRMC the cancer had spread to her bones and they finally discharged her because there was nothing they could do for her. She passed away from cancer 4 days later. This place does not care about its patients at all. YRMC used to be in the TOP 10 hospitals in the entire **************** but since it went corporate and got bought out by Dignity Health this place is a craphole. All they care about is keeping patients as long as possible so they can rack up a bill. The nurses refused to give my mom any pain killers for her cancer despite her crying out in pain. They basically shoved her out the door just wanting to be done with her. This place is despicable and appalling. Do not go here if you care about the health or wellbeing of yourself or your loved ones.

      Local BBB

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