Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

RadScan Medical Equipment, Inc.

Phone: (623) 580-0556 Fax: (623) 580-0115 23910 N 19th Ave Ste 66 Bldg 4, Phoenix, AZ 85085 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers RME Slicker Covers and Cushions to improve medical imaging equipment sanitation and reduce maintenance time and costs for hospitals and clinics. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that RadScan Medical Equipment, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for RadScan Medical Equipment, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on RadScan Medical Equipment, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 23, 2009 Business started: 05/17/1990 in AZ Business incorporated 05/17/1990 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department of Environmental Health
4605 E. Elwood Street #402, Phoenix AZ 85040
Phone Number: 602.364.3118
Fax Number: 602.364.3146

Arizona Radiation Regulatory Agency
4814 S. 40th Street, Phoenix AZ 85040
Phone Number: (602) 255-4845
Fax Number: (602) 437-0705

Type of Entity


Business Management
Ms. Anne Brown, Secretary
Contact Information
Customer Contact: Ms. Anne Brown, Secretary
Business Category

Hospital & Medical Equipment & Supplies Medical Equipment & Supplies X-Ray Apparatus & Supplies

Refund and Exchange Policy

Limited 90 Day Warranty


RadScan Medical Equipment Corporation warrants their Slicker cover and cushion as follows-


What is covered:         Defects in material or workmanship

Length of warranty:     90 days from receipt


Other Limitations:  This warranty does not cover products that have been lost, stolen, or damaged by accident, misuse, or unauthorized modifications.


No Other Warranty:  We make no other warranty, express or implied, to you or any other person or entity


No Liability for Consequential Damages:  RadScan Medical Equipment, Inc. will not be liable for special, incidental, consequential, indirect or similar damages.  This means we are not responsible or liable for damages or costs incurred due to loss of time, savings, profits or revenue or use of the product.  Additionally, we are not responsible or liable for damages or costs in connection with claims by others inconvenience or similar costs.  In no event will our liability for any dames to you, any other person or entity, exceed the replacement cost of the cover.


No Unauthorized Changes of Warranty: Statements by agents, employees, and distributors such as advertising or presentations, do no constitute warranties by RadScan Medical Equipment, Inc., do not bind RadScan Medical Equipment, Inc. and should not be relied upon.


State Law Rights: Some states do not allow the exclusion or limitation of incidental or consequential damages, so some of the above limitations may no apply to you.
a.     Replacement
     i.      To get a replacement cushion you must do the following:

1.      Contact your vendor or if bought directly from RadScan Medical Equipment, Inc. contact us by phone or email.

2.       Must give us name, address, invoice number and date of purchase

3.      We will arrange disposition of the CT Slicker® Cushion and provide a replacement

Alternate Business Names
23910 N. 19th Ave. Annie Brown / VP Sales & Administration Bldg 4 Suite 66 Phoenix, AZ 85085

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.