This business is not BBB accredited.

Allegro Medical

Phone: (480) 990-8881 View Additional Phone Numbers 360 Veterans Pkwy  Suite 15, Bolingbrook, IL 60440 http://www.allegromedical.com View Additional Web Addresses


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Description

This company offers medical supplies, wheelchairs, power scooters, incontinence supplies and diabetes supplies.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


BBB Complaint Information

Find aggregate BBB complaint information for Allegro Medical. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Allegro Medical.


Additional Information

BBB file opened: May 17, 1999 Business started: 11/01/1996 in AZ Business started locally: 11/01/1996
Type of Entity

Sole Proprietorship

Contact Information
Principal: Lisa Pantera, Director of Customer Serviec
Related Businesses
Allegro Board Sports
Business Category

Hospital & Medical Equipment & Supplies

Alternate Business Names
Allegro Medical Supplies AllegroMedical.com

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    360 Veterans Pkwy
    Suite 15

    Bolingbrook, IL 60440

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/24/2016 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I PLACED AN ORDER ON JULY 27.I IMMEDIATELY CALLED AND TALKED TO A MAN ON THE PHONE THAT TOLD ME HE WOULD CANCEL THE ORDER.I ALSO EMAILED THEM SEVERAL TIMES AND NEVER GOT A RESPONSE.THIS COMPANY TURNED AROUND AND CHARGED ME ANYWAYS.I TALKED TO THEM AGAIN ON THE 30TH AND TALKED TO A WOMEN THAT TOLD ME SINCE I PAID WITH ****** THAT THE FUNDS WERE PUT ON HOLD FOR THE PAYMENT TO THEM.THATS NOT SO.THE MONEY WAS AN INSTANT TRANSFER SO THEY HAVE GOT THE MONEY.IT's BEEN TAKEN OUT OF MY ACCOUNT ALREADY.I'M GETTING THE RUN-A-ROUND FROM THIS COMPANY.I WANT MY MONEY BACK

Desired Settlement: I WANT MY MONEY RETURNED TO MY ACCOUNT ASAP.

Business Response: On 7/27 we contact the manufacturer to cancel Ms. ********'s order per her request.  We attempted to issue a refund to Ms. ******** on the same day, however she had a hold on the funds.  Once the hold was removed on 7/29 we went back to ****** and issued a full refund on 8/3 to Ms. ********'s account.  Please review the attached file to see the funds movement and transfer.  We have nothing else on file to credit Ms. ******** for the order in question.  


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

2 Customer Reviews on Allegro Medical
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
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