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BBB Business Review

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BBB Accredited Business since

AV Homes

Phone: (480) 214-7400 Fax: (480) 948-0701 8601 N Scottsdale Rd Ste 225, Paradise Vly, AZ 85253 View Additional Email Addresses http://www.avhomesinc.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company is a residential home builder. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that AV Homes meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AV Homes include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on AV Homes
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 08, 2014 Business started: 06/16/2005 in DE Business incorporated 06/16/2005 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street #105, Phoenix AZ 85007
http://www.azroc.gov
Phone Number: 602.542.1525
Fax Number: 602.542.1599

Arizona Department of Real Estate
2910 N 44th Street, Suite 100, Phoenix AZ 85018-0725
http://www.azre.gov
Phone Number: 602.771.7799
notifications@azre.gov

Type of Entity

Corporation

Business Management
Mr. Roger A. Cregg, CEO Mr. Allen J. Anderson, Director Mr. Paul D. Barnett, Director Mr. Mike Burnett, CFO Mr. Roger Einiger, Director Mr. Dave Gomez, EVP, General Counsel Ms. Tina M. Johnston, Treasurer Mr. Reuben S. Leibowitz, Director Mr. Joseph C. Mulac, EVP Mr. Joshua L. Nash, Director Mr. Joel M. Simon, Director
Contact Information
Principal: Mr. Roger A. Cregg, CEO
Business Category

Home Builders Home Design & Planning Senior Housing/Living Home Repair & Maintenance

Alternate Business Names
AV Homes, Inc. J C H Construction
Industry Tips
Home Warranty Plans
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.