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Find a Location

Miracle-Ear Centers has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Miracle-Ear Centers

      2222 W Pinnacle Peak Rd Ste 170 Phoenix, AZ 85027-1224

      BBB Accredited Business
    • Miracle-Ear Centers

      1107 S Beeline Hwy Payson, AZ 85541-5486

      BBB Accredited Business
    • Miracle-Ear Centers

      1027 Fair St # 3 Prescott, AZ 86305-1897

      BBB Accredited Business
    • Miracle-Ear Centers

      10001 W Bell Rd Ste 144 Sun City, AZ 85351-1286

      BBB Accredited Business
    • Miracle-Ear Centers

      182 E 16th St Ste A Yuma, AZ 85364-4738

      BBB Accredited Business

    Business ProfileforMiracle-Ear Centers

    Hearing Assistive Devices
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/24/2014

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers hearing aid devices, technology and devices. 

    Products & Services

    Hearing aids and accessories. Assistive listening devises.

    Business Details

    This is a multi-location business.

    Find a Location

    Miracle-Ear Centers has 16 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Miracle-Ear Centers

        2222 W Pinnacle Peak Rd Ste 170 Phoenix, AZ 85027-1224

        BBB Accredited Business
      • Miracle-Ear Centers

        1107 S Beeline Hwy Payson, AZ 85541-5486

        BBB Accredited Business
      • Miracle-Ear Centers

        1027 Fair St # 3 Prescott, AZ 86305-1897

        BBB Accredited Business
      • Miracle-Ear Centers

        10001 W Bell Rd Ste 144 Sun City, AZ 85351-1286

        BBB Accredited Business
      • Miracle-Ear Centers

        182 E 16th St Ste A Yuma, AZ 85364-4738

        BBB Accredited Business
      Location of This Business
      2222 W Pinnacle Peak Rd Ste 170, Phoenix, AZ 85027-1224
      BBB File Opened:
      11/1/1959
      Years in Business:
      36
      Business Started:
      12/23/1987
      Business Incorporated:
      4/21/2017
      Accredited Since:
      3/24/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Safe In Sound Hearing LLC
      • Miracle Ear Centers
      Business Management
      • Mr. Brandon French, Branch Manger
      • Ms. Tammy Haydon, Branch Manager
      • Mr. Charlie Spencer, Branch Manager
      • Ms. Debbie Coffman, Branch Manager
      • Mr. Mike Molumby, Branch Manager
      • Ms. Silvia Davidson, Branch Manager
      • Ms. Christina Bourassa, Branch Manager
      • Mr. Robert T Hickman, President
      • Ms. Tabitha Hanse, Account Manager
      Contact Information

      Principal

      • Mr. Robert T Hickman, President
      • Ms. Tabitha Hanse, Account Manager

      Customer Contact

      • Mr. Robert T Hickman, President
      Additional Contact Information

      Fax Numbers

      • (623) 582-6723
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/19/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      My appointment was on July 5th. An ad for $995 brought me in. Had I known it would be like a used car purchasing experience, I never would've bothered going.I had the hearing test, and of course the ones I liked and wanted were the most expensive $7k +. I initially provided a ****. dep, and within 24 hrs called and cancelled.The tech (*******) that helped me, replied with a voice-mail asking, for me to call him so we could, "figure out a solution that's best for everyone." Best for, "EVERYONE", not with my money!I was then told I couldn't have a refund without an appointment to sign a cancellation It's an hour ride each way).I got off work early, drove all the way out there and ******* had a home visit so couldn't see me!! He said he couldn't email the cancellation or Docu sign electronically. He made it really difficult, and to shorten a long story, here is I'd September 19th, and they still have not refunded my $**** deposit!!
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Diane T

      2 stars

      08/15/2023

      I purchased hearing aids in ********************************************************************* 2022, Miracle ear started an insurance program which I bought into. I lost my hearing aids again but was notified that although I had insurance I could not use it because I had already had a claim.I felt it was fraudulent and told them so. The person I talked to said there was nothing she could do so I said I did not want the hearing aids, Im done with you. Today, over almost 2 weeks later, I got a call from th manager saying they had hearing aids for me. By this time I had purchased hearing aids from another source so told them to keep the hearing aids I did not want them.Had they told me the insurance would not be honored, I never would have bought it. The call was a little late and on my opinion was nothing more than an attempt to keep me from complaining.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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