BBB Business Review

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This business is not BBB accredited.

Online Product Offers

Additional Locations

Phone: (888) 891-0613 PO BOX 14977, Scottsdale, AZ 85267 http://www.onlineproductoffers.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Online Product Offers include:

  • 157 complaint(s) filed against business
  • Failure to respond to 90 complaint(s) filed against business
  • 3 complaint(s) filed against business that were not resolved

Factors that raised the rating for Online Product Offers include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

157 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 37
Billing/Collection Issues 55
Delivery Issues 3
Guarantee/Warranty Issues 3
Problems with Product/Service 59
Total Closed Complaints 157

Additional Complaint Information

Complaints in BBB files claim this company advertises a free trial for Lipo Slim or other Weight loss products that may include Green Tea.  Information in BBB files indicates that when consumers go to the company's website to order the free trial, they are prompted to pay a shipping fee by credit card, usually $2.99. When consumers complete the shipping information and pay for the free trial shipping on the website, they are signed up for an auto ship program that some consumers allege they were unaware of when they ordered the product. The company may respond to some BBB complaints stating they take all complaints seriously and strive to provide outstanding customer service and may include a description of the communication with the complainant. Many BBB complainants allege difficulty reaching the company when they try to cancel the auto ship program or ask for a refund.  Some consumers allege the company may cancel the auto ship, but may not refund the money. Many consumers who have filed a complaint with BBB state they have received a full refund from the company.

Customer Reviews Summary Read customer reviews

14 Customer Reviews on Online Product Offers
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 13
Total Customer Reviews 14

Additional Information

BBB file opened: January 27, 2012 Business started: 05/11/2011
Business Management
Nichole Peterson, Customer Relations
Contact Information
Customer Contact: Nichole Peterson, Customer Relations
Related Businesses
GoBean Green Coffee Products, LLC Natural Cleanse Slendera Garcinia
Business Category

Health & Diet Products - Retail Coffee & Tea

Alternate Business Names
Green Coffee Diet, LLC Health and Wellness Resources Healthier Balance/Health Products LLC Lipo Slim

Customer Review Rating plus BBB Rating Summary

Online Product Offers has received 1.04 out of 5 stars based on 14 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.