This business is not BBB accredited.Additional Locations
Phone: (888) 891-0613 PO BOX 14977, Scottsdale, AZ 85267
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Online Product Offers include:
- 157 complaint(s) filed against business
- Failure to respond to 90 complaint(s) filed against business
- 3 complaint(s) filed against business that were not resolved
Factors that raised the rating for Online Product Offers include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||59|
|Total Closed Complaints||157|
Additional Complaint Information
Complaints in BBB files claim this company advertises a free trial for Lipo Slim or other Weight loss products that may include Green Tea. Information in BBB files indicates that when consumers go to the company's website to order the free trial, they are prompted to pay a shipping fee by credit card, usually $2.99. When consumers complete the shipping information and pay for the free trial shipping on the website, they are signed up for an auto ship program that some consumers allege they were unaware of when they ordered the product. The company may respond to some BBB complaints stating they take all complaints seriously and strive to provide outstanding customer service and may include a description of the communication with the complainant. Many BBB complainants allege difficulty reaching the company when they try to cancel the auto ship program or ask for a refund. Some consumers allege the company may cancel the auto ship, but may not refund the money. Many consumers who have filed a complaint with BBB state they have received a full refund from the company.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||14|
Business ManagementNichole Peterson, Customer Relations
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Health & Diet Products - Retail Coffee & Tea
Alternate Business NamesGreen Coffee Diet, LLC Health and Wellness Resources Healthier Balance/Health Products LLC Lipo Slim
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview