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BBB Accredited Business since, LLC View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers medical supplies, health products and adult senior care products online.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 12 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

12 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 5
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 12

Customer Reviews Summary Read customer reviews

76 Customer Reviews on, LLC
Customer Experience Total Customer Reviews
Positive Experience 72
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 76

Additional Information

BBB file opened: July 13, 2011 Business started: 11/05/2008 in AZ Business incorporated 11/07/2008 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department of Environmental Health
4605 E. Elwood Street #402, Phoenix AZ 85040
Phone Number: 602.364.3118
Fax Number: 602.364.3146

Arizona Department Of Weights & Measures
1688 W. Adams Street, Phoenix AZ 85007
Phone Number: (602) 771-4920
Fax Number: (602) 939*-8586

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Dan Brown, Managing Member
Contact Information
Principal: Mr. Dan Brown, Managing Member
Business Category

Health & Diet Products - Retail Vitamins & Food Supplements Wheel Chairs Canes Hospital & Medical Equipment & Supplies Internet Selling Services Medical Equipment & Supplies Scooters - Medical Soaps & Detergents Thermometers Crutches

Customer Review Rating plus BBB Rating Summary, LLC has received 4.93 out of 5 stars based on 76 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.