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BBB Business Review

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Description

This business offers residential & commercial garage doors, electric openers, parts, and accessories. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Precision Door Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Precision Door Service include:

  • Length of time business has been operating
  • Response to 14 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

14 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 8
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

99 Customer Reviews on Precision Door Service
Customer Experience Total Customer Reviews
Positive Experience 83
Neutral Experience 1
Negative Experience 15
Total Customer Reviews 99

Additional Information

BBB file opened: November 02, 1998 Business started: 12/01/1997 in AZ Business incorporated 05/02/2002 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
http://www.azroc.gov
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity

Corporation

Business Management
Mr. Charan Gohlwar, President
Contact Information
Customer Contact: Mr. Charan Gohlwar, President
Business Category

Garage Doors & Openers Door & Gate Operating Devices Garage Door Repair Doors - Repair

Products & Services

Precision Door Service sells the following brand(s): All other brands, Amarr, AMARR, Amarr, CHI, CLOPAY, Clopay, Clopay, Custom garage doors, Genie, GENIE, Genie, Ideal, LIFT MASTER, Lift master, LiftMaster, Linear, Marantec, Martin Copper doors, OVERHEAD, Wayne Dalton, Wood Doors

Precision Door Service offers the following product(s): BUILD GARAGE DOORS , COMMERCIAL GARAGE DOORS , Commercial Garage Doors and Openers, Commercial Garage Openers, Commercial Rolling Steel Doors, Front Property Gates and Openers, Garage Door Openers, Garage Doors, GARAGE DOORS, Gate Openers, GATE OPENERS, New Commercial garage doors, New residential doors, OPENERS, Residential Garage Doors and Openers, RV Gates and Garage, Sliding and Swing Gates

Method(s) of Payment
CASH. CHECK AND ALL CREDIT CARDS
Refund and Exchange Policy
100 % EXCHANGE POLICY. REFUND DONE ON CASE BY CASE BASIS
Alternate Business Names
PRECISION DOOR SERVICE

Customer Review Rating plus BBB Rating Summary

Precision Door Service has received 4.57 out of 5 stars based on 99 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.