BBB Accredited Business sinceAdditional Locations
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This business offers retail furniture services including upholstery, leather, bedroom sets, office furniture, entertainment centers, accessories, and dinette sets.
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A BBB Accredited Business since
BBB has determined that Mega Furniture meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Mega Furniture include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 151 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||88|
|Total Closed Complaints||151|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||34|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Saleem Kanjiyani, Member Mr. Mark Tutino, Sales Manager Mr. Karim Kanjiyani, Member Mr. Malik Kanjiyani, General Manager
Related BusinessesMega 99 Cent Super Center
Furniture - Retail Home Theater Furniture - Wholesale Office Furniture & Equipment Home Accessories Discount Stores
Method(s) of Payment
Refund and Exchange PolicySpecial orders are not subject to cancellation. Availability of merchandise is estimated according to information on hand at the time order is written. Seller shall not be responsible for delays in delivery of merchandise occasioned by manufacturer's scheduling, stock on hand, availability of materials, transportation difficulty or any other cause beyond the control of the seller. All sales are final. No refunds, no exchanges. All exchanges and cancellations are subject to seller approval, A minimum fee of 40% of the purchase price will be assessed (re-stocking fee) on seller approved returns, exchanges, or cancellations. Buyer assumes all risks associated with transportation of merchandise picked up. Buyer agrees to measure doorways and stairways before ordering, as seller is not responsible for merchandise that is too large to fit. Seller can designate a day for delivery, but not a specific time. Seller cannot move, haul, or rearrange old furniture. Seller makes no warranty beyond any written description itemized on an order. Such disclaimer does not effect manufacturer warranty, if any. Seller will assist the buyer in the exercise of all factory warranties. Buyer layaway is not subject to cancellation. Buyer agrees to complete payment on schedule, or proceeds of prior payment(s) towards layaway will be forfeited.
Alternate Business NamesMega Furniture & Accessories
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview