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          College Boxes has 1 locations, listed below.

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            Business ProfileCollege Boxes

            Freight Forwarding
            BBB accredited business

            Contact Information

            2727 N Central Ave

            Phoenix, AZ 85004-1120

            Visit Website
            Email this Business
            (866) 269-4887

            Business hours

            7:30 AM - 8:30 PM
            Business Hours
            7:30 AM - 8:30 PM
            7:30 AM - 8:30 PM
            7:30 AM - 8:30 PM
            7:30 AM - 8:30 PM
            7:30 AM - 8:30 PM
            Closed
            Closed

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 1/9/2023

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers shipping and storage services. 

            Business Details

            Location of This Business
            2727 N Central Ave, Phoenix, AZ 85004-1120
            Email this Business
            BBB File Opened:
            2/22/2011
            Years in Business:
            16
            Business Started:
            1/2/2008
            Business Incorporated:
            7/6/2010
            Accredited Since:
            1/9/2023
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • College Boxes LLC
            Related Businesses
            Hours of Operation

            Primary

            M:
            7:30 AM - 8:30 PM
            T:
            7:30 AM - 8:30 PM
            W:
            7:30 AM - 8:30 PM
            Th:
            7:30 AM - 8:30 PM
            F:
            7:30 AM - 8:30 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Dain Howell, Director
            • Mr. John C Taylor, Manager
            Contact Information

            Principal

            • Mr. Dain Howell, Director
            • Mr. John C Taylor, Manager

            Customer Contact

            • Mr. Dain Howell, Director
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/25/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I hired College boxes to ship my sons computer. i had it laying down, wrapped in bubble wrap along with clothing to help cushion it. I also wrote FRAGILE all over the outside of the box. I ALSO purchased extra insurance, jsut in case it got damaged. I have SEVERAL photos of it completely shattered inside the box when he upacked it. They refuse to reimburse me, i supplied all docs as well as the photo of shattered glass from, the cover of the *** invoice of purchase etc. They CLAIM that it wasnt wrapped properly. How they knew that by the the photos i supplied of the ALREADY unpacked box with the shattered glass at the bottom.... It was a HEAVY DUTY ********** shipping box that was used. This is a complete scam of "Insurance" and refuse to reimburse me for a new PC. 2 1/2 months with only emails as there is no one to physically speak to.
            Read More
            Read 3 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ruoda M

            09/13/2023

            Worst customer service and company I've ever done business with. After I arranged a pickup date/location and rented a u-haul to move my own boxes, I was told that my boxes were not at that location. Several texts, emails, and phone calls went ignored or were redirected with no follow-up. When I called them out on their chat system, I was straight up ghosted. After being told that my boxes were actually at the original location, they refused to deliver my boxes to me for free asap. They made me wait until their free delivery date which was 12 days later. My boxes contained everything I needed to live. No representatives apologized or admitted any responsibility or wrongdoing. Everywhere I've looked they have bad reviews. Never ever ever ever use this company.

            College Boxes Response

            09/14/2023

            Dear customer, 

            Sorry for this terrible experience. This isn't how we operate.  I'd like to get to the bottom of what happened here. Can you provide your CID so I can track down what went wrong?  

            Read 1 More Customer Review

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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