BBB Business Review

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This business is not BBB accredited.

Phantom Fountains

Phone: (480) 621-2074 2440 E Toledo Ct, Gilbert, AZ 85295 View Additional Email Addresses View Additional Web Addresses

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Phantom Fountains manufactures and sells indoor tabletop water fountains. 

The fountains are useful for homeowners as part of a home decor design or for a business as a promotional item.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Phantom Fountains include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Phantom Fountains
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 16, 2013 Business started: 10/23/2007 in AZ Business incorporated 10/23/2007 in AZ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John T. Wurm, Member
Contact Information
Principal: Mr. John T. Wurm, Member
Business Category

Fountains - Garden, Display Manufacturers & Producers

Products & Services

Phantom Fountains sells the following brand(s): Phantom Fountains sells its own brand of tabletop water fountains.

Phantom Fountains offers the following product(s): Canteen Themed fountain, Coffee Themed fountain, Flower Themed fountain, Gold Mining Pan Themed fountain, Golf Themed fountain

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 8:00 AM - 5:00 PM
Su: 8:00 AM - 5:00 PM
Method(s) of Payment
We accept all major credit cards along with the option of using PayPal.  Additionally, we accept personal checks, but please be aware this will slow down the delivery process.
Refund and Exchange Policy
We accept returns for a full refund within 30 days where purchaser ships fountain back at his/her expense.
Alternate Business Names
Skyhook Enterprises, LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.