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Description

This business provides home and office delivery of certified organic produce.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Nature's Garden Delivered, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Nature's Garden Delivered, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Nature's Garden Delivered, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 23, 2010 Business started: 03/18/2008 in AZ Business started locally: 03/18/2008 Business incorporated 03/18/2008 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department of Agriculture
1688 W. Adams Street, Phoenix AZ 85007
https://www.agriculture.az.gov
Phone Number: (602) 542-4373

Arizona Department of Environmental Health
4605 E. Elwood Street #402, Phoenix AZ 85040
Phone Number: 602.364.3118
Fax Number: 602.364.3146

Type of Entity

Corporation

Business Management
Mr. Ronald Paradis, President
Contact Information
Principal: Mr. Ronald Paradis, President
Business Category

Food - Sales & Delivery Cookies & Crackers Food Plans Fruits & Vegetables - Retail Spices Delivery Service Beverages Flavoring Extracts Honey Food Products - Organic

Products & Services

Nature's Garden Delivered, Inc. offers the following product(s): Certified organic Fruit, Certified organic Vegetables


Additional Locations

  • 3102 W Lewis Ave Ste 7

    Phoenix, AZ 85009

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/3/2016 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I have been trying to cancel this bimonthly subscription to this food vendor however they have ignored my contacts and request for discontinued service by email and phone contact.

Desired Settlement: I do not want any more of this product and not to charge me for this product effective 02February2016!

Business Response: We have talked to this person and notified her that we are not the company in question.  She ordered from ****** a snack delivery service.  They are DBA G**** but are listed as Nature's Delivered.  We at Nature's Garden Delivered Inc. have no affiliation to this business and it is purely by chance that our two names are similar. 

Consumer Response: [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

I***** ********