Business ProfileforBaker Bros

I found my desired flooring at Baker Brothers.The salesperson told me it was back-ordered until August and I should order quickly to be sure to get it in time, so I did.I didn't need it until the end of the year but I wanted to be safe.I gave them my measurements and purchased 3453 sq ft. totaling $18,816.16 The salesperson suggested we also have their guy measure for an extra charge of $75. to be safe since the flooring was back-ordered and didn't want to be short.After the measurement the Salesperson came back with a new figure (3824 sq ft), so she said that I needed an extra 371 square ft added to my order.Then she said she forgot to add the trim pieces that I needed for the installation. We can't install it without the trim pieces.The new invoice totaled $3955.86 (including $75. measure fee).The flooring arrived very early.Once I saw the trim pieces I told her they reminded me of 1970 and I was not putting this in my new custom home.She said it's not returnable.We just installed the flooring 2 weeks ago without the "needed trim pieces" EVERYTHING ON THE SECOND INVOICE WAS LEFT OVER, EVERYTHING! 371 sq ft plus the trim pieces.I did not need the supplemental flooring. I WANT A REFUND THE COMPLETE SUPPLEMENTAL ORDER THAT I DID NOT NEED $3955.86 After reading other yelp reviews and the SAME complaints, over-sold product and not able to return it, I realized this was a bad business practice and a way to up their sales.Another person said they were told Baker Bros adds 10% to an order, which it EXACTLY what happened to me, via the supplemental invoice.I wrote them and told them I needed to return the excess because their measurement was way off and that's on them!They responded with, "Sorry, try to sell it on **** or ******** market place"