BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Horizon Energy Systems, LLC

Phone: (602) 867-3176 Fax: (602) 789-1699 610 E. Bell Road #350, Phoenix, AZ 85022 http://www.savenrg.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Horizon Energy Systems, LLC manufactures and markets high performance sustainable building products.  We also sell and service climate specific energy conservation products for new and existing construction, both residential and commercial.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Horizon Energy Systems, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Horizon Energy Systems, LLC
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: April 01, 1983 Business started: 01/01/1975 in AZ Business incorporated 06/02/2005 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
http://www.azroc.gov
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Brad Lindsay, Member Mr. Alex Johnson, CFO
Contact Information
Customer Contact: Mr. Alex Johnson, CFO
Principal: Mr. Brad Lindsay, Member
Business Category

Energy Management & Conservation Consultant

Products & Services

Horizon Energy Systems, LLC offers the following product(s): DIAMOND BACK WALL FOAM , ENERGY STAR DIGITAL THERMOSTATS - SALES & SERVICE, FIRE FOIL, GERMAN ATTIC FANS - 8", 10", 12", 14" 16", LOAD CONTROLLERS - SALES & SERVICE , RADIANT BARRIER CHIPS , RESIDENTIAL & COMMERCIAL ENERGY EFFICIENCY AUDITING, ROOF VENTS, SOFFIT VENTS, SOLAR POWERED HEAT PUMPS - SALES & SERVICE, THERMAL CONTROL MEMBRANE - TCM 4-26, THERMAL CONTROL MEMBRANE - TCM 4-R DUCT WRAP, THERMAL CONTROL MEMBRANE - TCM 6-26 & TCM 6-48, THERMAL CONTROL MEMBRANE TILE UNDERLAYMENT, TUBULAR SKYLIGHTS

Method(s) of Payment
VISA - MASTERCARD - DISCOVER - AMERICAN EXPRESS - Paypal
Refund and Exchange Policy
RETURN & REFUND:  If for any reason the customer is not fully satisfied, they may return the purchased product(s) for a full refund, less a 5% re-stocking fee.  For refund, the product(s) must be returned in their original boxes.  The customer shall incur all shipping costs associated with the return of each product.

RETURN & REPLACE:  The customer may request a replacement product within 21 days of their original purchase.  A replacement will be sent once the product is inspected by Horizon Energy Sytems, LLC and is found to be defective or inoperable.  All shipping costs associated with providing replacements shall be incurred by Horizon Energy Systems, LLC.

Customer Review Rating plus BBB Rating Summary

Horizon Energy Systems, LLC has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.