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BBB Accredited Business since

Oasis Recovery Centers

Phone: (855) 778-5375 Fax: (928) 515-2416 View Additional Phone Numbers 711 S Granite St Ste A, Prescott, AZ 86303 View Additional Email Addresses View Additional Web Addresses

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This company offers recovery and drug rehabilitation services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Oasis Recovery Centers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Oasis Recovery Centers include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Oasis Recovery Centers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 23, 2013 Business started: 03/28/2012 in AZ Business incorporated 03/28/2012 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department Of Health Services
P.O. Box 3887, 1818 W Adams Street Phoenix, AZ 85007, Phoenix AZ 85030
Phone Number: 602.364.1300

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ira Nishikawa, Executive Director Ms. Angela Janssen, Director of Operations Mr. Robert C. Patton, Member
Contact Information
Principal: Mr. Ira Nishikawa, Executive Director
Business Category

Drug Abuse & Addiction - Info & Treatment Drug & Alcohol Screening & Testing

Products & Services

Oasis Recovery Centers sells the following brand(s): CBT, REBT

Hours of Operation
M: 8:30 AM - 5:30 PM
T: 8:30 AM - 5:30 PM
W: 8:30 AM - 5:30 PM
Th: 8:30 AM - 5:30 PM
F: 8:30 AM - 5:30 PM
S: Closed
Su: Closed
H: Closed
Refund and Exchange Policy
Our refund policy is based on length of stay. We usually require one months fee for our services upon intake. If our client leaves within the first 72 hours from intake, we refund all monies minus $350.00 administrative fee.  If a client leaves within the first week from the admit date and time, they would be entitled to a refund of the monthly fee minus $350.00, minus number of days stayed X the per diem rate. If a client leaves after 7 days from the admit date and time, they are not entitled to any refund due to the presumption that their treatment opening was taken for one month. 
The exception to the above policy is if a client is not the right clinical fit as determined by our Clinical Staff, and or Oasis Addiction Counseling's contracted Psychiatrist. In this instance the client will be entitled to a refund minus $350.00. The monthly rate will be refunded minus the amount of days multiplied by the per diem rate.  
Alternate Business Names
Oasis Addiction Counseling, LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.