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BBB Business Review

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Description

This company provides drafting equipment & supplies, drafting chairs, specialty filing systems, shredders, and industrial equipment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Drafting Equipment Warehouse, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Drafting Equipment Warehouse, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Drafting Equipment Warehouse, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 01, 2005 Business started: 07/27/1994 Business started locally: 07/27/1994 Business incorporated 07/27/1994 in AZ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Gary Keating, Member Ms. Sandra Keating, Managing Member Mr. Eddie Marfori, Sales Manager
Contact Information
Principal: Mr. Gary Keating, Member
Business Category

Drafting Equipment & Supplies Filing Equipment, Systems & Supplies Office Furniture & Equipment Waste Containers Safes & Vaults

Products & Services

Drafting Equipment Warehouse, LLC sells the following brand(s): Advanced Organizing Systems, Alvin, Calculated Industries, Chartpak, Copic, Fellowes, Mayline, Rubbermaid, Safco, Sanford, SMI, Staedtler, Witt

Drafting Equipment Warehouse, LLC offers the following product(s): Drafting Chairs, Drafting Equipment, Drafting Instruments, Drafting Supplies, Drafting Tables, Flat Files, LAN Furniture, Office Chairs, Office Furniture, Recycling Receptacles, Shredders, Trash Cans, Waste Receptacles

Refund and Exchange Policy

Unauthorized returns will not be accepted. DEW must give prior authorization for any return before shipment. All returns must be made within 15 days from the date of original shipment and must be in New Condition in the Original Carton.

We do not accept returns on any electronic/precision equipment or 42" clamp bars.

All returns will be subject to a 30% restocking fee. All returns will be shipped at the customer's expense in their original cartons and will be subject to inspection prior to credit. Returns must be in new condition for credit.

Alternate Business Names
DEW Drafting Supplies DEW Office Furniture

Customer Review Rating plus BBB Rating Summary

Drafting Equipment Warehouse, LLC has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.