BBB Accredited Business sinceAdditional Locations
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This company researches and tracks ocean freight imports into the U.S. and provides information database. Our products are used for researching public and private companies, sourcing, lead generation, trademark protection, and more.
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A BBB Accredited Business since
BBB has determined that Importgenius.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Importgenius.com include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementNickie Bonenfant, Vice President - Operations
Data Systems - Consultants & Designers Import Representatives Freight Traffic Service
Products & Services
Importgenius.com offers the following product(s): freight broker, freight forwarding, international trade data, ocean freight, trucking, web software
Method(s) of PaymentVISA, MasterCard, American Express, PayPal, Check, Cash
Refund and Exchange PolicyRecurring subscription. Need to contact ImportGenius via email, phone, or live chat to cancel subscription per Terms of Service agreement that is accepted at time of signup.
Alternate Business NamesTrade Data Services, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview