BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers Personal and Business Checking, Savings, IRA’s, Roth, Simple/SEP IRA’s, Money Market, Home, Pool, Auto Loans, Investment Accounts, Insurance, Credit Cards, Tax Planning, Teachers TSA 403(b), Asset Allocation, Estate Planning, and 401(k) Rollover.
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A BBB Accredited Business since
BBB has determined that Desert Schools Federal Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Desert Schools Federal Credit Union include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 38 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||18|
|Total Closed Complaints||38|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
National Credit Union Adm.
1776 G Street N.W., Washington, D.C. 20456
Phone Number: (202) 682-9600
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Susan Frank, President/CEO Mr. Ron Amstutz, Executive Vice President Mr. Jeffrey D. Meshey, Senior Executive Vice President Mr. David Strachan, Executive Vice President
Credit Unions Financing Loans Loans - Small Business Real Estate Loans Savings & Loan Association - Reps Savings & Loan Associations Mortgage Bankers Loan Modification Health Savings Administrators Loan Servicing College Savings Plans Mortgage Lender Loan Originator Loan Modification - Auto Banks
Alternate Business NamesDesert Schools Financial Services, LLC
Industry TipsAdvance Fee Loans Loan Modification Consumer Tip Reverse Mortgage: What to Know
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview