BBB Business Review

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This business is not BBB accredited.

Carpeturn.com

Additional Locations

Phone: (602) 254-4100 Fax: (602) 254-4114 View Additional Phone Numbers 2110 S. 7th Ave. Suite 170, Phoenix, AZ 85007 View Additional Email Addresses http://www.carpeturn.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

An employee-owned company, Carpeturn.com provides next-day flooring installation, replacement and repair to the multifamily housing industry in Arizona and New Mexico. Customers have 24 hour, 7 day per week online access to schedule installations, manage budgets, track unit and invoice histories, create prorate statements and more.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Carpeturn.com include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Carpeturn.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 04, 2011 Business started: 05/26/2010 in AZ Business started locally: 05/26/2010 Business incorporated 06/01/2010 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
http://www.azroc.gov
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity

Corporation

Business Management
Mr. Lloyd Peterman, President Chuck Short, Treasurer Ms. Gina Kirk, Office Administration
Contact Information
Customer Contact: Ms. Gina Kirk, Office Administration
Principal: Mr. Lloyd Peterman, President
Principal: Chuck Short, Treasurer
Business Category

Contractors - Flooring Carpet & Rug Measuring Carpet Layers Floor Laying, Refinishing & Resurfacing Tile - Ceramic - Contractors & Dealers Hardwood Floor Contractors Laminated Structural Products Carpet & Rug Dealers - New Floor Materials - Retail Vinyl Repair Resilient & Vinyl Flooring

Products & Services

Carpeturn.com sells the following brand(s): Shaw, Mohawk, Beaulieu, Armstrong, Tarkett, Congoleum, Mannington

Carpeturn.com offers the following product(s): Carpet, carpet squares, vinyl, vinyl plank, VCT, tile, laminate, wood

Industry Tips
Transient Contractors
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.