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Find a Location

CAG Acceptance LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • CAG Acceptance LLC

      1208 W Broadway Rd Mesa, AZ 85202-1110

      BBB Accredited Business
    • CAG Acceptance LLC

      PO Box 40488 Mesa, AZ 85274-0488

      BBB Accredited Business

    Business ProfileforCAG Acceptance LLC

    Consumer Finance Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/10/2009

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers automotive financing services.

    Products & Services

    n/a

    Business Details

    This is a multi-location business.

    Find a Location

    CAG Acceptance LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • CAG Acceptance LLC

        1208 W Broadway Rd Mesa, AZ 85202-1110

        BBB Accredited Business
      • CAG Acceptance LLC

        PO Box 40488 Mesa, AZ 85274-0488

        BBB Accredited Business
      Location of This Business
      1208 W Broadway Rd, Mesa, AZ 85202-1110
      BBB File Opened:
      12/21/2001
      Years in Business:
      26
      Business Started:
      6/27/1997
      Business Incorporated:
      6/27/1997
      Accredited Since:
      7/10/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Milo Trevizo, Director of Finance
      • Ms. Christa Vine, Loss Recovery Manager
      Contact Information

      Principal

      • Mr. Milo Trevizo, Director of Finance

      Customer Contact

      • Mr. Milo Trevizo, Director of Finance
      Additional Contact Information

      Fax Numbers

      • (480) 425-2570
        Primary Fax

      Email Addresses

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/28/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This business is doing fraudulent practices. They are charging fees to change due dates. They are charging fees to enter a hardship plan. I signed a agreement with them for a 2013 *** X5. After they setup the payment dates incorrectly from my pay dates, I have emailed and asked many times for a change then a new agent began saying that their is a $35 fee to change the due dates. I was told by one person that my account needed to be current and that i will qualify for the hardship plan. As of 2/27/2024, my account was paid in full and current, I requested the hardship plan and now they are saying i Need to pay 35$ or the plan will be cancelled.
      Read More

      Customer Reviews

      12 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vic P

      1 star

      10/07/2023

      This place is horrible , multiple violations of privacy and private information. Multiple calls on daily basis to point harassment . No empathy or reasoning . Horrible company

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

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