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BBB Business Review

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BBB Accredited Business since

PC Nerds of America

View Additional Phone Numbers 2840 Highway 95 Ste 306, Bullhead City, AZ 86442 http://www.pcnerds.us View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

PC Nerds Of America specializes in a wide range of services, including tailored IT services and solutions for residential customers to small and medium businesses and their owners in Bullhead City. We are committed to providing each and every one of our clients with high quality service and support. Our unique IT team is incredibly friendly and can help you every step of the way in growing your business.We expertly combine our services in order to provide you with customized help and support so you only get what you need and what you want. Our innovative approach starts with a thorough investigation of what your company needs to succeed so that we can ensure a perfect fit with you and our services.PC Nerds’s clients benefit greatly when they choose to partner with us. Not only will you have more energy and time to focus on your business while we handle your IT needs, but you’ll experience happier and more productive employees, too. Let us help you open the doors to more technology so you can rest easy that your network will always perform to your standards and that your company will be able to outperform its competitors with ease.Sleep soundly tonight knowing that your electronic assets are optimized, maintained,  and protected – because ensuring your business’ technology runs smoothly is our top priority. ?With over 50 years of combined technical experience and 70 years of combined quality sales experience, PC Nerds Of America employs only the best sales staff and technicians in all of The Tri-State Area. We take great pride in hiring only technicians with upstanding customer service skills, that have attention to detail, and superior degrees and certifications that are applicable to the technological arena.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that PC Nerds of America meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for PC Nerds of America include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on PC Nerds of America
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: June 28, 2012 Business started: 05/01/2009 in AZ Business incorporated 05/01/2009 in AZ
Type of Entity

Corporation

Business Management
Mr. Tony Izzolena, GM
Contact Information
Principal: Mr. Tony Izzolena, GM
Business Category

Computers - Service & Repair Computers - Sys Designers & Consult Graphic Designers Web Design Internet - Web Hosting Computer Gaming Centers Image & Graphics Printing Computers - Dealers Computers - Supplies & Parts Computers Hardware, Software & Services Computers - Cable & Installation Computers - Networks

Products & Services

PC Nerds of America sells the following brand(s): Apple, Apple, Microsoft, Dell, HP, Acer, ASUS, Gateway, Emachines, Linksys, D-Link, Cisco, Panasonic, IBM, lenix, Open Office, ASUS, Dell, eMachine, Gateway, HP, HTC, IBM, Samsung, Sony

PC Nerds of America offers the following product(s): Cloud Back-Up, Data Recovery, iPad Screen Repair, iPhone Screen Repair, Laptop Screen Repair, Remote Support, Tablet Screen Repair

Method(s) of Payment
This company accepts the following forms of payments: all major credit cards, debit cards, checks, invoices, purchase orders, and cash. 
Refund and Exchange Policy
Refund Policy (for Goods)
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 3 days from the purchase date.Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. After the 3rd Day, ALL Goods must go through the manufacturer for warranty exchanges.A 30% Re-Stock Fee will be added on returns of NEW PC, Macs, Phones, and Tablets.
All refurbished Computers, Phones, Tablets and parts are sold AS-IS NO Returns,NO Returns on ANY Software, PrePaid Services & Devices. Refund Policy (for Services)
If you are not 100% satisfied with your purchase, within 24 Hours from the Pick-Up date, we will fully refund the cost of your service order.VirusRemoval/Cleans  are nonrefundable after this device has left the storeNERDLINK SERVICE PLANS ARE NON REFUNDABLE.

Customer Review Rating plus BBB Rating Summary

PC Nerds of America has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.