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BBB Accredited Business since

CYMA Systems

Phone: (800) 292-2962 Fax: (480) 303-2969 2330 W University Dr Ste 4, Tempe, AZ 85281 View Additional Web Addresses

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This business provides payroll software solutions for organizations with 100 or more employees. With a payroll solution covering many industries, CYMA also offers core accounting functionality and non-profit capabilities. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that CYMA Systems meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for CYMA Systems include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on CYMA Systems
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1983 Business started: 01/01/1983 in AZ Business started locally: 01/01/1983 Business incorporated 10/04/1993 in AZ
Type of Entity


Business Management
Mr. Frederick W. Dreher, Secretary
Contact Information
Customer Contact: Mr. Frederick W. Dreher, Secretary
Business Category

Computer Software Publishers & Developers Computers - Sys Designers & Consult Accounting & Bookkeeping Machines Checks - Printing Business Forms & Systems Computers Hardware, Software & Services

Products & Services

CYMA Systems sells the following brand(s): CYMA Accounting and Payroll Software

CYMA Systems offers the following product(s): CYMA Accounting and Payroll Software

Method(s) of Payment
All major credit cards, checks, and financing is available.
Refund and Exchange Policy
Once licenses have been produced, no refunds are available. CYMA makes every effort to provide live demonstrations and a trial copy of the software prior to purchase.
Alternate Business Names
CYMA Systems, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.