BBB Business Review

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This business is not BBB accredited.

Mollen Immunization Clinics, LLC

Phone: (480) 214-1010 View Additional Phone Numbers 8324 E. Hartford Drive, Scottsdale, AZ 85255 http://www.flushotsusa.com


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Description

On October 8, 2013, a representative from Mollen Immunization Clinics, LLC indicated to the BBB that the best way for consumers to contact the company is by mail at the address 8324 E. Hartford Drive, Scottsdale, Az, 85255.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Mollen Immunization Clinics, LLC include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Mollen Immunization Clinics, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

33 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 11
Billing/Collection Issues 17
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 33

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Mollen Immunization Clinics, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: January 17, 1991 Business started: 11/01/2007 in AZ Business incorporated 04/04/2008 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Board Of Medical Examiners
9545 E. Doubletree Ranch Road, Scottsdale AZ 85258
http://www.azmd.gov
Phone Number: (480) 551-2700
Fax Number: (480) 551-2828

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Greg Cohen, Owner/Legal Council Mr. Paul Fishburn, Vice President/Finance Controller
Contact Information
Customer Contact: Mr. Paul Fishburn, Vice President/Finance Controller
Related Businesses
Ulta Lab Tests, LLC
Business Category

Clinics Laboratories - Medical Medical Testing Companies Health Maintenance Organizations


Customer Review Rating plus BBB Rating Summary

Mollen Immunization Clinics, LLC has received 3.23 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.