BBB Business Review

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This business is not BBB accredited.

Dean Enterprises

Phone: (800) 789-7003 View Additional Phone Numbers 7531 E 2nd St, Scottsdale, AZ 85251 View Additional Email Addresses http://www.deangraziosi.com View Additional Web Addresses


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Description

This company has communicated to BBB that it licensed its brand to a live events partner company, Insiders Financial, who was responsible for conducting real estate workshops and free seminars throughout the country, using Dean Graziosi's name. On November 15, 2013, a representative for Dean Graziosi communicated to BBB that Dean Graziosi will no longer be licensing his brand to Insiders Financial, LLC live events. This representative further indicated that Insiders Financial, LLC will no longer be doing live events and that the last two live event seminars of Insiders Financial, LLC featuring the brand of Dean Graziosi are scheduled for the week of November 17, 2013. The company’s representative indicated that the company also creates, publishes, and sells real estate education and personal development books; provides on online community for its students, and other like-minded real estate entrepreneurs, to discuss market trends, investment strategies, and also as a social community; and has an active production company.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Dean Enterprises include:

  • 30 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Factors that raised the rating for Dean Enterprises include:

  • Length of time business has been operating
  • Response to 30 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

30 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 20
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 7
Total Closed Complaints 30

Additional Complaint Information

Consumer complaints for Dean Graziosi allege refund/exchange issues, delivery issues, and advertising issues. Consumer complaints allege this company offers an initial free seminar and subsequent workshops that require a fee (which is usually $1,000.00, $1997.00 to $10,000.00). Some consumers allege difficulty obtaining a refund when they ask for one if they change their mind. Other consumers allege that they ordered products from Dean Graziosi's websites and were either not satisfied with the materials or did not receive the materials at all. Some consumers may claim the 3 day cancellation period for the workshop could be misleading since the workshop may not be held for days or weeks after the free seminar. Complaints regarding delivery issues allege free products that are distributed at the seminars are either of poor quality or are never received. At this time, the company is responding and resolving all BBB complaints concerning these issues.

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Dean Enterprises
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 4

Additional Information

BBB file opened: January 24, 2007 Business started: 10/12/2001 in AZ Business incorporated 10/12/2001 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department of Real Estate
2910 N 44th Street, Ste. 100, Phoenix AZ 85018-0725
http://www.az.state.az.us
Phone Number: (602) 771-7799
Fax Number: (602) 468-0562
notifications@azre.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Dean Graziosi, Member Ms. Megan Patten, Project Manager Mr. Nick Savocchia, Director of Operations
Contact Information
Principal: Mr. Dean Graziosi, Member
Customer Contact: Mr. Nick Savocchia, Director of Operations
Related Businesses
Think A Little Different, LLC Motormillions LLC
Business Category

Business Opportunity Companies Audio-Visual Production Services Real Estate Investors Online Education Seminars & Training – Wealth Building & Real Estate

Alternate Business Names
Dean Enterprises, LLC Dean Graziosi DG DG Conglomerated
Industry Tips
Online Diplomas and Online Diploma Mills Seminars and Workshops

Customer Review Rating plus BBB Rating Summary

Dean Enterprises has received 3.36 out of 5 stars based on 4 Customer Reviews and a BBB Rating of B-.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.