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This company offers ACT CRM contact management software and offers ACT CRM consulting and training services. Also is a certified consultant for Swiftpage Email Marketing and Drip Marketing and provides services and training.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Platinum CRM Consulting meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Platinum CRM Consulting include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Platinum CRM Consulting
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 18, 2007 Business started: 11/15/1999 in AZ Business incorporated: 11/15/1999 in AZ
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Debora Boyle, Member
Contact Information
Principal: Ms. Debora Boyle, Member
Business Category

Business Consultants Computers Hardware, Software & Services Management Consultants Marketing Consultants

Products & Services

Platinum CRM Consulting sells the following brand(s): ACT CRM, Swiftpage E-Marketing, Sage ACT! CRM, Swiftpage E-Marketing

Platinum CRM Consulting offers the following product(s): ACT CRM for Home Builders, ACT CRM for Insurance Benefits, ACT CRM for Mortgage Brokers, ACT CRM for Residential Real Estate, ACT Email Marketing, ACT Premium 2013 CRM, ACT Premium 2013 CRM, ACT Premium for Web 2013 CRM, ACT Premium for Web 2013 CRM, ACT Premium for Web Mobile 2013 CRM, ACT Premium for Web Mobile 2013 CRM, ACT Pro 2013 CRM, ACT Pro 2013 CRM, ACT v16 Premium, ACT v16 Premium Web, ACT v16 Pro, ACT v16 Web Mobile, Bronze Business Care for ACT Premium, Bronze Business Care for ACT Pro, Gold Business Care for ACT Premiun, Gold Business Care for ACT Pro, Mortgage Database for Sage ACT!, Sage ACT! Add-ons, Sage ACT! Bronze Busines Care, Sage ACT! Connect, Sage ACT! Gold Busines Care, Sage ACT! Hosting, Sage ACT! Premium 2010, Sage ACT! Premium 2011, Sage ACT! Premium 2012, Sage ACT! Pro 2010, Sage ACT! Pro 2011, Sage ACT! Pro 2012, Sage ACT! Remote Service Plans, Sage ACT! Silver Busines Care, Sage ACT! Support, Sage ACT! Training, Silver Business Care for ACT Premium, Silver Business Care for ACT Pro, Swiftpage Drip Marketing, Swiftpage Drip Marketing, Swiftpage Emarketing Basic, Swiftpage Emarketing Basic, Swiftpage Emarketing Entry, Swiftpage Emarketing Entry, Swiftpage Emarketing Pro, Swiftpage Emarketing Pro, Swiftpage Emarketing Team, Swiftpage Emarketing Team

Method(s) of Payment
Major Credit Cards, Visa, Master Card, American Express, Discover, Checks
Refund and Exchange Policy
ACT Software offers a 30-Day Money-Back Guarantee on current ACT! CRM Products.  A 15% processing fee will apply to all returns.  No returns or refunds for any purchased services or non-ACT Software products. 
Alternate Business Names
Action Business Software Solutions, LLC

Additional Locations

  • 2310 N Gila Verde

    Mesa, AZ 85207

  • 4809 E Thistle Landing Dr

    Phoenix, AZ 85044


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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

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  • Billing or Collection
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BBB Complaint Process

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