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BBB Accredited Business since

Platinum CRM Consulting

Additional Locations

Phone: (877) 228-7528 Fax: (877) 321-9559 2310 N Gila Verde, Mesa, AZ 85207 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business offers ACT CRM contact management software and offers ACT CRM consulting and training services. Also is a certified consultant for Swiftpage, email marketing, and drip marketing and provides services and training.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Platinum CRM Consulting meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Platinum CRM Consulting
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 18, 2007 Business started: 11/15/1999 in AZ Business incorporated 11/15/1999 in AZ
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Debora Boyle, Member
Contact Information
Principal: Ms. Debora Boyle, Member
Business Category

Business Consultants Computers Hardware, Software & Services Management Consultants Marketing Consultants

Products & Services

Platinum CRM Consulting sells the following brand(s): ACT CRM, Swiftpage E-Marketing, Sage ACT! CRM, Swiftpage E-Marketing

Platinum CRM Consulting offers the following product(s): ACT CRM for Home Builders, ACT CRM for Insurance Benefits, ACT CRM for Mortgage Brokers, ACT CRM for Residential Real Estate, ACT Email Marketing, ACT Premium 2013 CRM, ACT Premium 2013 CRM, ACT Premium for Web 2013 CRM, ACT Premium for Web 2013 CRM, ACT Premium for Web Mobile 2013 CRM, ACT Premium for Web Mobile 2013 CRM, ACT Pro 2013 CRM, ACT Pro 2013 CRM, ACT v16 Premium, ACT v16 Premium Web, ACT v16 Pro, ACT v16 Web Mobile, Bronze Business Care for ACT Premium, Bronze Business Care for ACT Pro, Gold Business Care for ACT Premiun, Gold Business Care for ACT Pro, Mortgage Database for Sage ACT!, Sage ACT! Add-ons, Sage ACT! Bronze Busines Care, Sage ACT! Connect, Sage ACT! Gold Busines Care, Sage ACT! Hosting, Sage ACT! Premium 2010, Sage ACT! Premium 2011, Sage ACT! Premium 2012, Sage ACT! Pro 2010, Sage ACT! Pro 2011, Sage ACT! Pro 2012, Sage ACT! Remote Service Plans, Sage ACT! Silver Busines Care, Sage ACT! Support, Sage ACT! Training, Silver Business Care for ACT Premium, Silver Business Care for ACT Pro, Swiftpage Drip Marketing, Swiftpage Drip Marketing, Swiftpage Emarketing Basic, Swiftpage Emarketing Basic, Swiftpage Emarketing Entry, Swiftpage Emarketing Entry, Swiftpage Emarketing Pro, Swiftpage Emarketing Pro, Swiftpage Emarketing Team, Swiftpage Emarketing Team

Method(s) of Payment
Major Credit Cards, Visa, Master Card, American Express, Discover, Checks
Refund and Exchange Policy
ACT Software offers a 30-Day Money-Back Guarantee on current ACT! CRM Products.  A 15% processing fee will apply to all returns.  No returns or refunds for any purchased services or non-ACT Software products. 
Alternate Business Names
Action Business Software Solutions, LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.