BBB Business Review

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This business is not BBB accredited.

Nurse Competency

Phone: (888) 607-1492 Fax: (480) 361-7942 View Additional Phone Numbers 3165 S Alma School Rd # 29-260, Chandler, AZ 85248 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


NurseCompetency offers valid, reliable, clinical exams, education, checklists, and software for employers of healthcare workers to ensure safe and effective patient care.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Nurse Competency
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 16, 2006 Business started: 02/01/2004 in AZ Business started locally: 02/01/2004 Business incorporated 07/23/2012 in DE
Type of Entity


Business Management
Mr. Joseph C. Caracci, President Ms. Elease Caracci, Vice President
Contact Information
Customer Contact: Ms. Elease Caracci, Vice President
Principal: Mr. Joseph C. Caracci, President
Business Category

Business Consultants Employment Training Medical Business Administration Nurses

Products & Services

Nurse Competency sells the following brand(s): HealthStream, HealthStream, NurseCompetency, NurseCompetency

Nurse Competency offers the following product(s): Clinical Competency Exams, Clinical Competency Exams, Medical Staffing Software, Medical Staffing Software, Nurse Testing Service, Nurse Testing Service

Industry Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.