BBB Accredited Business sinceAdditional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers auto repair and brake service.
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A BBB Accredited Business since
BBB has determined that Brake Masters of Phoenix, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Brake Masters of Phoenix, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 28 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||26|
|Total Closed Complaints||28|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||10|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Timothy Harphant, General Manager Ms. Terri Leboeuf, Office Manager
Brake Service Lubricating Service - Automotive Auto Air Conditioning Auto Diagnostic Service Auto Repair & Service
Industry TipsAuto Repair
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview