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BBB Business Review

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BBB Accredited Business since

Select Blinds

Phone: (480) 302-5163 Fax: (480) 892-5650 View Additional Phone Numbers 1910 S Stapley Dr Ste 137, Mesa, AZ 85204 http://www.selectblinds.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company provides wood blinds, cellular shades and online sales.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Select Blinds meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Select Blinds include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 114 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

114 complaints closed with BBB in last 3 years | 24 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 24
Billing/Collection Issues 2
Delivery Issues 9
Guarantee/Warranty Issues 12
Problems with Product/Service 67
Total Closed Complaints 114

Customer Reviews Summary Read customer reviews

35 Customer Reviews on Select Blinds
Customer Experience Total Customer Reviews
Positive Experience 10
Neutral Experience 0
Negative Experience 25
Total Customer Reviews 35

Additional Information

BBB file opened: June 13, 2003 Business started: 11/01/1999 in AZ Business incorporated 01/27/2000 in AZ
Type of Entity

Corporation

Business Management
Mr. Rick Steele, Vice President/Marketing Mr. Nate Kennedy, Vice President/Sales Mr. Al Silverberg, CEO/President
Contact Information
Customer Contact: Mr. Nate Kennedy, Vice President/Sales
Principal: Mr. Rick Steele, Vice President/Marketing
Business Category

Blinds Shutters Vertical Blinds Window Shades

Alternate Business Names
Ristal, Inc. Selectrugs.com Selectshops.com

Customer Review Rating plus BBB Rating Summary

Select Blinds has received 4.06 out of 5 stars based on 35 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.