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BBB Business Review

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BBB Accredited Business since

The Auto Shop, Inc.

Phone: (602) 256-6164 Fax: (602) 254-1023 View Additional Phone Numbers 901 N Central Ave, Phoenix, AZ 85004 http://www.phoenixautoshop.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers complete auto and light truck service, repair and maintenance, and commercial fleet vehicle services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Auto Shop, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Auto Shop, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on The Auto Shop, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: May 01, 1983 Business started: 01/01/1979 in AZ Business incorporated 09/01/1986 in AZ
Type of Entity

Corporation

Business Management
Mr. Daniel L. Dumbauld, President Mr. Mickey Hermes, Operations Manager
Contact Information
Principal: Mr. Daniel L. Dumbauld, President
Customer Contact: Mr. Mickey Hermes, Operations Manager
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Repair - Mobile Auto Repair - Windshield, Glass Shops Auto Lube & Oil - Mobile Auto Repair - Vintage Auto Services - Oil & Lube Auto Repair - Suspension Consultants - Auto Repair Auto Repair - Tune-Up Auto Repair - Steering & Suspension Auto Repair - Power Steering Auto Repair - Maintenance Tire Dealers

Products & Services

The Auto Shop, Inc. sells the following brand(s): A/C Delco, Factory OEM, NAPA, Parts Plus, World Pac Imports, World Pac Imports

The Auto Shop, Inc. offers the following product(s): Complete Bumper to Bumper Repair Componants and Parts

Method(s) of Payment
VISA, M/C, Discover, American Express, Debit Cards, Car Care One, Cash
Alternate Business Names
Fas-Break Windshield Repair & Replacement
Industry Tips
Auto Repair

Customer Review Rating plus BBB Rating Summary

The Auto Shop, Inc. has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.