Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Red Mountain Tire & Auto

Phone: (480) 396-4677 Fax: (480) 641-7455 View Additional Phone Numbers 6033 E. McKellips Road, Mesa, AZ 85215 http://www.redmountaintire.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers tires, wheels, shocks, struts, brakes, lifts, and almost all vehicle services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Red Mountain Tire & Auto meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Red Mountain Tire & Auto include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Red Mountain Tire & Auto
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: October 10, 1990 Business started: 11/01/1989 Business started locally: 11/01/1989 Business incorporated 07/01/2000 in AZ
Type of Entity

Corporation

Business Management
Mrs. Kimberly Connolly, Owner Mr. Todd Connolly, Owner
Contact Information
Principal: Mrs. Kimberly Connolly, Owner
Customer Contact: Mr. Todd Connolly, Owner
Business Category

Auto Repair & Service Brake Service Lubricating Service - Automotive Wheel Alignment, Frame & Axle Service - Auto Lifts Alternators & Generators - Retail Tire Dealers Auto Air Conditioning

Alternate Business Names
Connolly's Tire and Auto, Inc. Red Mountain Automotive Repair
Industry Tips
Auto Repair

Customer Review Rating plus BBB Rating Summary

Red Mountain Tire & Auto has received 5 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.